Enhance Your Medical Practice Operations

A structured review of your current workflows to identify gaps, redundancies, and inefficiencies across departments. We create visual maps that clarify who does what—and when—so you can make informed improvements that support both staff and patient flow.

🕒 Estimated Time Savings: Varies by workflow; typically 10–30 minutes per day reclaimed

Source: AHRQ Toolkit for Workflow Redesign (2021)

By identifying redundant tasks and streamlining handoffs, workflow audits can eliminate rework and manual follow-up. Practices typically uncover time leaks that amount to 2–6 hours per week depending on volume.

An audit of how your team uses the EMR, focusing on screen layouts, documentation patterns, and common workarounds. We identify outdated or confusing elements, clean up settings, and reorient workflows around best practices.

🕒 Estimated Time Savings: 5–10 minutes per provider per day

Source: AmericanEHR Partners Report (2019)

Cleaning up outdated fields, removing excessive popups, and consolidating screens allows for smoother navigation and fewer redundant clicks. Clinicians reclaim time otherwise spent hunting for info or bypassing alerts.

Redesign of documentation templates to better match the provider’s charting style, specialty, and patient volume. This improves chart quality, saves time, and reduces the risk of missing required elements for coding and billing.

🕒 Estimated Time Savings: 2–4 minutes per visit

Source: KLAS EMR Usability Report (2020)

Optimized templates reduce free-text documentation and minimize clicks. Pre-filled phrases and streamlined templates help speed up notes, orders, and billing codes.

We optimize EMR screens, templates, and navigation to reduce unnecessary clicks, pop-ups, and duplicated data entry. Includes smart template design, field automation, and documentation shortcuts that save time without sacrificing accuracy.

🕒 Estimated Time Savings: 5–15 minutes per provider per day

Source: KLAS EMR Usability Report (2020)

Optimizing provider templates means designing documentation flows that require fewer clicks and less repetitive data entry. By tailoring templates with pre-populated fields, smart formatting, and role-specific prompts, providers spend less time on charting and more on patient care. Data from usability reports indicate that such optimizations can cut documentation time by approximately 2–4 minutes per patient visit.

We redesign and streamline the MEDENT sidebar to prioritize the most-used features by role, eliminate clutter, and reduce unnecessary scrolling or navigation. This improves speed, accuracy, and user satisfaction—especially for high-volume providers and support staff. Sidebar optimization is one of the most overlooked opportunities to boost productivity across every part of the practice.

🕒 Estimated Time Savings: 1–3 minutes per task navigated

Customizing the MEDENT sidebar allows faster access to commonly used tools and screens. Navigation shortcuts prevent repetitive back-and-forth clicking between modules.

Observed in MEDENT user training and implementation. Customizing the sidebar reduces navigation time and improves user efficiency across roles.

We restructure your provider schedules, appointment types, and access blocks to increase appointment availability while reducing no-shows and provider burnout. Built to fit both clinical needs and operational goals.

🕒 Estimated Time Savings: 5–15 minutes per provider per day

Source: MGMA Scheduling Effectiveness Brief (2022)

Better alignment between visit types and time blocks reduces idle time, overbooking, and reschedules. Practices using schedule templates effectively often reclaim an hour or more per week.

Customized training sessions for front desk staff to streamline phone handling, appointment booking, patient check-in, and messaging. We align EMR use with real-world expectations to reduce chaos and improve the patient experience from the first interaction.

🕒 Estimated Time Savings: 10–20 minutes per staff per day

Source: Medical Group Management Association (MGMA, 2021)

Training front-desk staff in streamlined triage, phone handling, and EMR workflows helps eliminate delays and duplicated effort. Reduces call volume, manual re-entry, and front-end billing errors.

We configure and standardize user settings—like chart views, chart central, bookmarks, and other default actions—based on each role’s daily tasks and responsibilities. Whether it's providers, front desk, nurses, or billing staff, we align preferences to reduce friction and improve consistency across the team. This balances individual efficiency with organizational clarity and minimizes workflow drift over time.

🕒 Estimated Time Savings: 3–8 minutes per user per day

Source: Usability & Efficiency Study – Health Affairs Journal (2020)

Customizing alerts, inbox views, and layout settings by user role saves time across clinical and administrative teams. Improves speed of task completion and reduces frustration.

Support for implementing or improving online appointment booking. We align appointment types, durations, and slot protection rules so that patients can self-schedule while preserving control for staff and providers.

🕒 Estimated Time Savings: 1–2 minutes per appointment

Source: MGMA Performance & Practice Standards Report (2022)

Automated scheduling eliminates manual call volume and reduces duplicate entry. Protecting visit types and setting slot rules prevents misbookings and administrative rework.

We help configure and launch digital pre-check-in tools that streamline patient intake. Includes form digitization, insurance updates, and EMR integration to reduce waiting room time and administrative burden.

🕒 Estimated Time Savings: 2–3 minutes per patient

Source: MGMA Patient Experience and Access Report (2021)

Digital check-in streamlines intake paperwork, consent collection, and insurance updates—saving time and reducing wait-room backlog.

We improve how your team handles incoming results, from assignment and review to patient follow-up. Reduces missed follow-ups, improves documentation, and decreases turnaround time—all without adding extra clicks.

🕒 Estimated Time Savings: 6–10 minutes per provider per day

Source: American Medical Association (2019). Streamlining result follow-up reclaims up to 1 hour per week—based on daily inefficiencies in result routing and review.

Complete redesign of the surgical scheduling process—from consultation to post-op. We standardize workflows, improve internal communication, and ensure key documentation steps aren't missed, reducing delays and lost revenue.

🕒 Estimated Time Savings: 20–30 minutes per case

Source: Surgical Practice Workflow Case Studies (2020–2022)

Improving pre-auth, documentation tracking, and communication reduces delays and rescheduling. Streamlined checklists reduce the number of back-and-forth calls between schedulers and clinical staff.

We create a structured referral tracking system that closes the loop between referring and receiving parties. Improves scheduling rates, follow-up documentation, and patient satisfaction while reducing leakage.

🕒 Estimated Time Savings: 3–5 minutes per referral

Agency for Healthcare Research and Quality (AHRQ, 2018). Streamlining the referral loop has reduced manual tracking time and rework, particularly in primary care.